Engage Your Fans Like Never Before.

Gain actionable insights on your fans and dramatically enhance how you engage them through email and SMS with AI automations.

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Custom Built CRM Designed Specifically for Ticketsauce Clients

A thoughtful and tailored approach to how our events, festivals and attractions should collect, analyze and action their first party data.

Send Beautiful Emails & Rich SMS

Engage is our powerful email and SMS platform that's designed specifically for Ticketsauce event organizers, venues, activities and brand partners.


It's fully integrated, giving you control,  capabilities and reporting you simply cannot find elsewhere.

Available directly in the Ticketsauce dashboard

Customizable Cart Recovery Emails

Cart recovery customizations that allow you to have complete control over your cart abandonment email content for each event.


More control that will drive conversions and generate more revenue.

Attribution that shows revenue & orders driven from your Recovery emails.

AI Enabled Campaign Tools

Let AI do the work and automatically create email campaigns from your events in Ticketsauce.


Create newsletters for your upcoming events in a single click and let AI do the rest.

Use custom AI prompts to create content your campaigns.

Deep Subscriber Data & Insights

Engage closes the gap between the box office and the inbox.


While traditional email platforms leave you guessing, Engage is natively integrated with Ticketsauce to sync subscriber data, real-time purchase history and attendance patterns with fan demographics, offering you far more than just opens and clicks.

Actionable intelligence that actually drives revenue.

More Features You'll Love

Engage is full of game changing features that will save you tons of time and dramatically enhance how you communicate with your fans.

Automatically Syncs & Updates Ticket Buyers

Engage automatically syncs and updates your ticket buyers in real time so you never have to manually upload subscribers and their data and preferences are always up to date.

Closed Loop Revenue Attribution

Having a closed loop environment allows Engage to more accurately track order and revenue attribution from your email campaigns so you can see exactly how many orders, tickets and revenue were generated from each email you send with Engage.

Message Automations

Enable automated message workflows like welcome emails, event reminders or follow ups, notification when their ticket is scanned on-site, and many more.

Subscriber Import

Upload subscribers and data from other CRMs or ticketing systems including their personal info and past purchases so all customer data is seamlessly in Engage.

Next-Level Targeting Capabilities

Engage allows you to target your audience and fans by proximity to cities, age, gender and their past purchases down to the event and ticket type(s) they've purchased.

Audience Segmentation and Tagging

Create custom segments or use presets like

people who have purchased for specific artists and event categories, high value customers, recent buyers, first-time buyers, group buyers and much more.


Your Own Domain and Phone Number

With Engage you send emails on your own custom domain and your own dedicated phone number (toll free or local).

Detailed Customer Profiles

With Engage you can see detailed information on your customers like their purchase history, event category and artist affinity, abandoned cart sessions, and, of course, all of their personal info.

Interested in Engage?

This product is currently in Beta and we welcome you to sign up for the waitlist.

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Engage FAQs

Have more questions about our email and SMS tool Engage?

  • What is Ticketsauce Engage?

    Ticketsauce Engage is an email and SMS marketing CRM built specifically for event producers, venues, festivals, attractions and brand partners. It connects directly to your ticket buyer data so you can create targeted campaigns, automate messaging, and drive repeat ticket purchases.

  • How is Ticketsauce Engage different from Mailchimp or Klaviyo?

    Unlike generic email platforms, Ticketsauce Engage is designed for the live event industry. It uses real ticket buyer data to create segments based on event attendance, purchase history, ticket types, and engagement allowing event organizers to send more relevant campaigns that drive ticket sales and properly attribute orders and revenue to each campaign.

  • Can I send SMS marketing campaigns with Ticketsauce Engage?

    Yes. Ticketsauce Engage supports SMS marketing alongside email campaigns, allowing event producers to send reminders, presale alerts, promotions, and last-minute ticket offers directly to fans via text messaging.

  • How does audience segmentation work?

    Ticketsauce Engage automatically organizes your ticket buyers into segments based on factors like:

    • Past events they attended
    • Ticket purchase history
    • Location and proximity to other locations
    • Engagement with emails or SMS
    • Ticket type (VIP, GA, etc.)
    • Gender
    • Age Range
    • Your custom Segments and Tags

    This makes it easy to send targeted campaigns to the right audience.

  • Can Ticketsauce Engage automate marketing campaigns?

    Yes. With automation tools you can create campaigns like:

    • Presale announcements
    • Event reminders
    • Abandoned cart messages that can be event specific
    • Post-event follow ups
    • VIP upgrade promotions
    • Win-back campaigns for past attendees

    Automation helps event teams stay engaged with fans while saving time.

  • Who should use Ticketsauce Engage?

    Ticketsauce Engage is ideal for:

    • Event producers
    • Music venues
    • Festivals
    • Attractions
    • Holiday events
    • Tours and experiences

    Any organization selling tickets that wants to better leverage its first-party audience data.

  • Does Ticketsauce Engage integrate with the Ticketsauce platform?

    Yes. Ticketsauce Engage integrates directly with the Ticketsauce ticketing platform so your event data and ticket buyer information can power automated marketing campaigns and audience segmentation.

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